Returns and Refunds - 10-Day Return Period
All Evans Joinery products are sold “as-is”. Evans Joinery products are eligible for return within ten (10) days of purchase only if the product is in new, unused and unassembled condition with all original packaging material included. All shipping costs are nonrefundable. Any eligible returns will also be subject to a 25% restocking fee.
Procedure for Returns and Refunds:
1. Customers who wish to return items must first email their return request to: firstname.lastname@example.org (be sure to include the original reference number).
2. Once approval for the return is granted, the customer is to ship the product to Evans Joinery at their own expense.
3. Upon receipt and inspection of the returned product, a refund will be issued within 3 business days.
4. Any cost associated with damage to the product during return shipping shall be borne by the purchaser so be sure to follow the proper packaging and return protocols.