TERMS & CONDITIONS

Evans Joinery Studio

These Terms & Conditions (“Terms”) apply to your access to and use of this website (“Site”) and/or purchase of any goods or services from Evans Joinery Studio ("we", "us", "our"). By using the Site or ordering from us, you agree to be bound by these Terms and by our Privacy Policy. If you do not agree, do not use the Site or place an order.

1. Changes to Terms

We reserve the right to amend or update these Terms at any time. Any changes will be published on the Site. Continued use of the Site after changes means you accept the new Terms.

2. Changes to Products or Services

We may modify, discontinue, or restrict products, services or features on the Site, or suspend or terminate the Site (or parts of it) at any time without notice.

3. Intellectual Property

All content on this Site—including text, images, logos, designs, software, and layout—is owned by or licensed to Evans Joinery Studio. You may view, download, and print one copy of materials for your personal, non-commercial use only. Other usage (reproduction, distribution, adaptation etc.) requires our prior written consent. All rights reserved.

4. Use of the Site

You agree not to use the Site in any way that infringes legal rights or harms us. You may not deep-link, frame or otherwise embed pages without prior permission. We may withdraw permission to link to or use our content at any time.

5. Orders, Payments & Pricing

  • Order Acceptance: All orders placed through the Site are subject to acceptance by us. We may refuse or cancel any order for any reason (inventory, errors, fraud, etc.).

  • Pricing & Availability: Prices shown are in GBP and include VAT (where applicable). We reserve the right to change prices at any time before confirming your order. Availability is subject to change without notice.

  • Payment: You must supply valid payment details. Payments are processed via a third-party payment provider. We do not store your payment card data. You agree to pay the amounts shown plus any delivery or handling charges.

  • Taxes: Applicable taxes (e.g. VAT) will be added at checkout or included in the price, as displayed.

6. Delivery, Storage & Shipping Fees

  • Delivery charges, methods and times will be displayed at checkout.

  • Risk of loss or damage passes to you when the goods are delivered to your address.

  • If you request storage after goods are ready, storage fees may apply (specify rates).

  • If you request changes to an order once payment is made, this may incur extra fees and require our agreement.

7. Wood Variations & Natural Materials

Because our products use real wood or natural materials, variations in grain, colour, knots, texture or seasonal changes (such as warping or shrinkage) are normal. We cannot accept returns simply due to these natural variations. Any movement in the wood may depend on humidity, temperature or climate.

8. Consumer Rights & Warranty (UK)

Under UK law (Consumer Rights Act 2015), you have legal rights for faulty or mis-described goods. This does not affect your statutory rights. In addition to those, we may offer a limited warranty as follows:

Limited Warranty:

  • Applies only to the original purchaser.

  • Covers defects in materials or workmanship for (e.g.) 6 months from delivery.

  • At our discretion we may repair or replace defective parts.

  • Shipping costs for warranty returns within 30 days may be borne by us; outside that period, you may incur the cost.

  • Excludes damage caused by misuse, modification, improper installation, or use beyond intended purpose.

Please keep your proof of purchase.

9. Returns & Refunds

  • You have the right to cancel your order under the UK Consumer Contracts Regulations (if applicable) within 14 days of delivery, unless the goods are custom-made (e.g. bespoke joinery), or clearly personalised.

  • For non-defective returns (where permitted), you may request a refund within a stated period (e.g. 30 days), subject to return shipping costs and a restocking fee.

  • If goods arrive damaged or faulty, you must notify us within a reasonable period (e.g. 14 days). We will repair, replace or refund in accordance with your legal rights.

10. Limitation of Liability

To the extent permitted by law, we exclude liability for indirect or consequential losses. Our liability for direct losses is limited to the purchase price of the goods. Nothing in these Terms excludes or limits liability for death or personal injury caused by our negligence, or for fraud.

11. Data Protection & Privacy

We process personal data in accordance with our Privacy Policy and in compliance with UK data protection law (UK GDPR & Data Protection Act). By placing an order you consent to that processing.

12. Third-Party Links

The Site may include links to external websites. We do not control those sites and are not liable for their content.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of England & Wales. Any dispute arising out of or in connection with these Terms shall be subject to the non-exclusive jurisdiction of the courts of England & Wales.

14. Severability & Waivers

If any clause is held invalid or unenforceable, the remainder of the Terms remains in force. Failure to enforce any right does not waive future enforcement of that right.

15. Entire Agreement

These Terms (and our Privacy Policy) constitute the entire agreement between you and Evans Joinery Studio in relation to the matters dealt with here.